Adieu Erudition

A modern librarian’s graduate degree generally includes the words “Information Science.” Librarians are trained to have a solid understanding of “information”—how it is created, whether or not the creators are reliable, what formats are appropriate to the subject field, how information is organized, its ‘shelf life’, where information can be located, and the means by which it can be disseminated. Traditionally libraries have been charged with the collection, organization, preservation and transmission of information by means dictated by the end user. Librarians are taught to critically evaluate information; they develop evaluation criteria like objectivity, currency, accuracy, and authoritativeness.

Paradoxically, with the exception of subject specialists in academic and research libraries, librarians don’t need to understand informational content in any depth. They just need to know how to get at it. My experiences in public libraries have sent me searching for the chemical components of a class of drugs, the chief elements of Italianate landscaping, the name of the organization that houses the Campbell Collection and all the Rose Bowl winning teams since 1902… The hunting has been great fun!

Today, the hunt is far more democratic yet unexpectedly more difficult and, potentially, more dangerous. The universality of Internet connectedness, coupled with a cyber-glut of information, blurs distinctions within the Information Hierarchy. It becomes increasingly difficult to distinguish—data, information, knowledge, opinion, belief; all are equivalent. Understanding is social consensus; Wisdom whatever is currently trending. While the e-verse drowns in data, librarians struggle to keep it reliable.

Is that reliability valued today? Everyone can and does “Google” for answers to diverse questions. Information is quickly “Binged” to mobile devises and “Twitted” in a frenzy of egalitarianism. Knowledge has become the creature of a social moment; information a commodity driven by expediency, bottom lines, and ‘push.’ Certainly today’s intellectual junk food has its place. If you are hungry and looking for a Chinese restaurant in a strange city, texting GOOGLE® for the location of the nearest one is far better than researching the history of Asian cuisine and customs! People want their information to be easy, hip, and quick. Any results that satisfy those criteria are “good enough,” no need to go further.

Good Enough information works in the short run, but it is not knowledge. Critical judgment is short circuited by ever shrinking attention spans. Context is lost in expediency. Consensus may be fine for trivial and transitory situations, but a steady diet of factoid tidbits can lead to poor intellectual nutrition. One’s sense of a well-balanced diet of facts and principles degrades when the mind is put on the back burner of opinion too often. Expediency blunts the appetite for better fare. One forgets how to plan, prepare, and serve a fine meal.

Formerly information was defined as knowledge attained through study or communication by authoritative persons; today it consists of topical facts or data supplied by any agent. A knowledgeable person was thoroughly conversant with a subject, having gathered diverse, complementary, and supplementary information into a corpus of facts; today, knowledge is downgraded to a general awareness of ideas or principles. Understanding required skilled discernment and comprehension; Encarta defines it as “somebody’s interpretation of something or a belief or opinion based on an interpretation or inference of something.” As for wisdom, we won’t go there.

As a librarian and a traditionalist I find today’s ubiquitous buffet of information without context or depth to be troubling. Today’s typical information seeker knows everything and understands nothing. We live in an age where access to data is incredibly lavish. This is good. Unfortunately plenty has made the mind careless, or should I say, care less. The fundamental substructures of knowledge are crumbling. The recipe for True Understanding must be preserved. I fear tomorrow may have no room or regard for the cordon bleu.

Data is the roux of our chef d’oeuvre. It must be intelligently organized and carefully tended before it becomes Information. Before qualifying as knowledge, Information must be seasoned with similar and contradictory facts. Related sources must be checked. Confirmation of the truth or correctness of data must be determined; critical judgment utilized to strain away impurities. Thus clarified, Knowledge becomes the principal ingredient of our entrée. Refinement follows. The pièce de résistance, Understanding, comes from years of hard work, practice, and devotion to excellence. The Wise cook knows how to tailor the menu for the user, what to take away and how to garnish the presentation.

It takes work and time. Fewer and fewer are willing to develop the recipe of True Understanding. Vive le connoisseur.